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Payment is an integral part of online shopping experience. Mushroom ensures that every transaction you conduct with us is in a safe and secure environment.  We believe in providing our customers choices, convenience, and trusted/secured payment options. Thus at, you can shop with confidence knowing that your payments always secured. We value the trust you place in us. 


What are the payment options which Mushroom Arte provides me?

At Mushroom Arte we are proud to provide you with Maximum Payment Options. You can shop with any of the following options on our website:

·         6 Credit Cards- Visa, Mastercard, American Express, JCB, Diners Club International and ezeclick Credit Cards.

·         98+ Debit card for more than 98+ banks.

·         6 ATM Cards

·         53+ Net banking including all major banks.

·         Cash on delivery (for orders up to Rs. 25000) to selected pin-codes.


Do Mushroom Arte support processing an international credit card?

Yes we do, Make payments in 27 major foreign currencies and allow yourself to pay in the currency you know best. 

·    Indian Rupee

·    Singapore Dollar

·    Pound Sterling

·    American Dollar

·    Omani Rial

·    Bahraini Dinar

·    UAE Dirham

·    Euro

·    Canadian Dollar

·    Swiss Franc

·    Baht

·    Mauritius Rupee

·    Philippine Peso

·    Saudi Riyal

·    South African Rand


·    Sri Lankan Rupee

·    Malaysian Ringgit

·    Qatari Riyal

·    Hong Kong Dollar

·    Kuwaiti Dinar

·    Bangladesh Taka

·    New Zealand Dollar

·    Australian Dollar

·    Nepalese Rupee

·    Chinese Yuan Renminbi

·    Japanese Yen

·    Kenyan Shilling



How Does Cash-On-Delivery(COD) works?

We provide you the facility of making cash payments at time of delivery of the confirmed order. The payment will be required to be made to the delivery boy at time of receiving the product. Please ensure that the product packaging has not been tampered with, before making the payment and receiving the order. Kindly note you will need to make the payment before opening the product packaging.


What should I keep handy for my online transaction?

o    For Credit Cards keep your card which has the details of card holder name, number, CVV and expiry date. Apart from this you also need to have your 3D secure password / OAC.

o    For Debit Cards keep your card which has the details of card holder name, number, CVV and expiry date. You will be redirected to the bank site for 3D secure authorization. So keep your OAC or IPIN handy as well.

o    For Net Banking you need to keep your account number as well as your IPIN handy.


Is it safe to use my credit card, debit card or net banking?

Absolutely. Shopping with Mushroomarte is completely safe. Transactions with Mushroomarte are via the payment gateway PayU and CCAvenues, which are both VeriSign Secured® as well as PCI compliant. The VeriSign Secured® Seal is the most trusted security mark on the Internet. PCI stands for Payment Card Industry and PayU/ CCAvenues is compliant with the global information security standards defined for organizations which handle cardholder information. Be assured that your card or account information is encrypted as it travels over the Internet making it well and truly safe.

Moreover, we have https:// with our site. The ‘s’ letter indicates that the site is SSL certified, which means its verified and secured for any type of transactions. You can find the badge of certification on lower-left corner of footer on site’s homepage. You be confident for the awesome shopping experience you going to have.


Does store my card or account information? does not collect or store your account information at all. Your transaction is authorized at multiple points, first by PayU/ CCAvenues and subsequently by Visa/Mastercard/American Express/Banks directly without any information passing through us.However we monitor and review transactions on an on-going basis, to identify potentially fraudulent situations and take immediate corrective steps to mitigate/limit any damage caused/likely to be caused from the same.


Will I be asked to share card information, account information or passwords over phone or email?

The Urban Ladder team will never request you to share any of your payment details over email or over phone. The only time when you may be asked for your 16 digit card number is if you apply for a loan with Bajaj Finance Limited.


What other things should I keep in mind during an online transaction?

1.     During the payment process using netbanking you may be redirected to your bank website. Once your transaction is completed you will be brought back to the Urban Ladder website with your order details which you can keep a copy of.

2.     Never press the browser back button when the transaction is still currently being done.


How will transactions on Urban Ladder appear on my Credit Card / Bank statements?

All transactions on will be under the heading of "POLYMOLDS" on your Credit Card / Bank statements.


What should I do if a transaction fails?

Transactions could fail due to multiple reasons. Please check for the following:

1.     Information passed on to payment gateway is accurate i.e.: account details, billing address, password (for net banking)

2.     Your Internet connection is not disrupted in the process

If your account has been debited after a payment failure, it will be rolled back within 7 working days. Please direct all questions and further clarifications regarding the above statement to


My computer got hanged while processing payment. How will I know that my payment went successfully?

All successful transactions will receive a confirmation email. If you have not received confirmation via email, please try placing your order again. Alternatively, please do not hesitate to drop your query on


What is PayU Money?

This Offer can be availed only when payments are made by the Buyer through the PayUMoney payment option on the payment page of the Seller's website. Registration on PayUMoney is important to avail all the offers

The Buyer will receive a cash-back for all payments that are made through PayUMoney. The cash-back will be credited back to the Buyer's PayUMoney Wallet, which can be used for paying for goods or services provided by PayUMoney's Seller partners.

The maximum cash-back per transaction cannot not exceed 5% of the total amount or Rs 50/-.The cash-back amount that will be credited to the Buyer's PayUMoney Wallet shall be valid for a period of one year. The Offer can be availed multiple times.

For more information, visit